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Recent news
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- CRMWaypoint becomes Select Partner
- 3 certifications in one day!
- CRMWaypoint expands again
- Welcome to our new website!
- Skills session for Salesforce.com implementations in Loosdrecht
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our vision
Our specialty is CRM, it's in our name. Clearly defined services, phases and steps have been developed to minimize risks during a CRM implementation. Our knowledge and experience has significant benefits to positioning and implementing Salesforce.com (SaaS) and also Siebel Enterprise Edition, Siebel Professional Edition and CRM OnDemand.
Our Consultants have more then 22 years of cummulative experience with implementing CRM solutions in medium to large businesses within the whole spectrum of CRM; Sales, Service and Marketing.
Our focus:
- CRM Program Management
- Siebel/Salesforce Project Management
- End-to-end Siebel/Salesforce Implementations within
-- Telecom
-- Energy & Utilities
-- Government
-- Manufacturing
-- Finance
- Upgrades
- addons to existing implementations
- a trusted advisor and sparring partner for current and future CRM Projects
The right direction
We've created a general approach which is based on a clear iterative process with fixed services, activities, phases and milestones. This is to get to your final objective (read: Golive date) as safely and successfully as possible. We call this approach 'CRMWaypointS' and forms the foundation for the custom made Quickstart implementations for -perhaps- CRM On Demand.
Social Hype
Social media, Social networking, Social CRM... Are all these terms just hype? Or actually not? It is a fact that these terms are becoming more popular by the day. Just read the many news articles, trade journals or websites of CRM suppliers regarding the ‘Social…’ phenomenon.
Force.com better than Java and .Net
A test report from IDC from September 2009 in which a comparison was made between Force.com and the more traditional Java and .Net development platforms showed that the use of Force.com - the ‘internet development platform’ of salesforce.com – scores better than Java and .Net in many areas.
Maintaining customers with CRM
In these times when companies are investing less and experiencing falling sales, it is particularly important to keep existing customers. Attracting fewer new customers due to the present cautious market is one thing, but not being able to keep existing customers is something else - and certainly a completely different, crucial factor for success as a company.